Conference Details
Below are the details of this conference.
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PD050 Customer Experience & Excellence
Course Overview
This course is designed for employees who, during their daily duties are required to communicate with members of the public either face to face or via other means.
Course Aim
The aims of this course are:
To provide employees working within Lancashire County Council the required knowledge and skill set when addressing potential conflict within a working environment.
5 places remaining
Cuerden Portacabin
Tuesday 24 November 2026 (09:00 to 15:30)
5 places remaining